FAQ
Questions we hear on the first call
Plain answers about CrestLife, our services and what we do not promise. If yours is not here, ask directly.
"CrestLife"? Is this life insurance, a wellness or life-coaching brand, something to do with a household "Crest" product, or a "guaranteed leads" scheme?
No, none of those. "CrestLife" is simply our brand name: a crest is the high line of a curve, and lifting a client's demand curve is what we do. We are a demand and search growth marketing agency on Killiney Road in Somerset — paid search, paid social, SEO, landing pages, conversion work, tracking and lifecycle email. We do not sell insurance or financial products, we do not run wellness, coaching or lifestyle programmes, and we have no connection to any other company whose name contains the same word. The .life TLD is branding only. We do NOT guarantee rankings, enquiries or sales, do NOT sell a course, and do NOT buy followers or traffic. Results depend on your budget, product and market — see our disclaimer.
What services does CrestLife provide?
We are a marketing agency offering demand and search strategy, Google Ads and Meta Ads management, SEO and content marketing, landing page builds, conversion rate optimisation, analytics and reporting, and lifecycle email / CRM automation. All work is delivered under a signed scope of work for Singapore and regional clients. See services for detail on each discipline.
Do you guarantee leads, rankings or ROI?
We do not. Marketing outcomes depend on budget, product, pricing, market, competition, timing and how recommendations are implemented. We set realistic KPIs, report honestly and follow platform policies. Any case studies or metrics on this site reflect past work and are not promises of similar results.
What is a channel audit?
A structured review of your paid search, paid social, analytics, landing pages and tracking setup. We produce a written summary of findings and recommended next steps. It is a consultation — not a binding proposal and not a guarantee of improvement. Request one here.
How do retainers work?
Most clients start with a project — an audit, a landing page build or a campaign restructure — then move to a monthly retainer covering agreed channels. Retainers include management, reporting and a set number of creative or CRO tests per quarter. Scope, KPIs and fees are documented before work begins.
Do you use AI?
Yes, as a productivity tool — draft copy variants, summarise query reports, speed up technical SEO checks. A human team owns strategy, positioning, client communication and final output. We do not sell AI courses or automated lead-generation products.
Where is your office?
3 Killiney Road, #07-05 Winsland House I, Singapore 239519 — near Somerset MRT, Orchard and River Valley. Visits by appointment, Mon–Fri 09:00–18:00 SGT. Phone +65 6893 4172.
Who do you typically work with?
Singapore SMEs, startups, e-commerce brands, professional services firms and in-house marketing teams who need honest paid media, SEO or analytics help. We are not the right fit if you want guaranteed #1 rankings, bought followers or a get-rich marketing scheme.
Still have questions?
Send a message with the channels you run and what you are trying to fix. We read every enquiry and respond within two business days.
Contact us